Managed Support for Qlik Products

We offer industry leading support to all our Qlik customers. When you purchase licenses from Quick Intelligence, or move your licence maintenance to us, you can benefit from our dedicated Qlik support services.

 

Dedicated Support Staff

Access our support portal 24 hours a day, 7 days a week, raise tickets at a time that suits you. Our team is made up of experienced Qlik consultants, who enjoy nothing more than coming up with solutions to our clients’ queries.

Recognised Qlik Experts

We are Qlik Partners with a proven track record providing expert Qlik consultancy to a wide range of organisations since 2009. All our support engineers spend some of their time keeping their skills sharp on client sites in consultancy roles.

Flexible Options

We tailor our enhanced support packages for each client, with options available to purchase additional support time for on-demand development work. Regular reviews of time spent ensure that we continue to deliver exceptional value.

Proactive Support

Our custom-built applications continuously monitor the health of your Qlik environment and automatically raise tickets with our helpdesk so we can respond to issues before they impact your business.

Third Party Product Support

As well as QlikView, Qlik Sense and QlikView NPrinting, we also provide support for third party products including QVSource.

Award-Winning Software

We run our support desk on the Zendesk platform, which means you benefit from best-in-class, cloud-based software for tracking tickets Searching historical tickets can often give instant solutions to newly-raised issues.

 

Proactive Support

When you work with us you get fast and reliable support. In many cases, we’ll know if your installation has a problem before you do and we’ll begin working on a solution before you even submit a support ticket. Our custom built applications continuously monitor the health of your installation and automatically raise tickets on our helpdesk. Faster identification of problems means faster resolutions and that’s what we’re all about.

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QlikView Ops Monitor v9

This application was created and made available by Qlik along with QlikView 9. We have customised the app to deliver additional value and improved ease of use.

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QlikView Status Monitor

This is an application that has been produced by Quick Intelligence to monitor the status of QlikView, data feeds into QlikView and licence management.

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QlikView Server Reload Logs

This application looks at the reload logs kept by QlikView and persists the logs in QVD, which provides more opportunity for viewing how loads are performing over time.

 

Talk To The Qlik Support Experts

If you would like to sign up to support, for peace of mind with your Qlik implementation, please fill your details into the form. One of our representatives will then be in touch to discuss what level of support you require.

Sign Up For Qlik Support

Fill in the form to request more information